Elk Components      
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Company Profile

Elk Components was founded in October of 2003. Our unique resources and exceptional product knowledge combines with an uncommon commitment to delight our customers and vendors with unparalleled service.

Our market focus is providing imported and domestic hardwood and softwood products into the cabinet and furniture industry. We service a territory that radiates approximately 100 miles from our headquarters located in Elkhart, Indiana. Our resources are global.

Our Culture

1. Commitment
I give myself and everything I commit to - 100 percent until I succeed. I am committed to the Vision, Mission, Culture and success of Elk Components, its current and future team, and its clients at all times.

2. Ownership
I am truly responsible for my actions and outcomes and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change. I will plan wisely and act decisively.

3. Integrity
I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I communicate any potential broken agreements at the first opportunity and I clear up all broken agreements honorably and immediately. I will never sabotage the intentions of the company or my team mates.

4. I will always shine brightly
‘Kind of good’ or ‘sort of good’ – is not acceptable. Excellence is the expectation of me. I always deliver products on time, as promised – when that is impossible, I will communicate promptly, honestly and with the determined intention to make it right. I faithfully address my vendors and customers mutual best interest with every transaction. My actions will add value to all relationships. I will strive to be precise, crisp, fair, and always accommodating in the way that I represent my company.

5. Communication
I will always speak positive of my team mates. I always return messages and emails promptly. I take responsibility for the responses to my communication. I never use or listen to sarcasm or gossip. I always thank the customer for their order. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

6. Success
At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person. Playing small will serve no one. I will be obsessed with making sure my work reflects my character and my commitment to a positive outcome. I understand that we will continually assess and adapt to the ever changing environments. Change is usually good and always considered.

7. Customer Satisfaction
I will give every transaction my sincere best effort to insure that our promises are met and your expectations exceeded. I will always deal in the truth, my customers will know that my word can be trusted.

8. Vendor Satisfaction
My vendors are my business partners. I will treat them with respect and work with them to achieve our mutual interests. I will pay them on time and work fairly to settle disputes. I will be your advocate but will demand your respect of my team mates and customers.

9. Safety
I realize that this can be a very dangerous business. I will always be conscious of my safety and that of all of those around me. I will act immediately to address any unsafe condition and insure that anyone that visits will be safe from harm. I will always observe our safety rules and make certain that all visitors are aware of how important these values are to all of us. My workplace will reflect our extraordinary values and shine as proudly as I feel about my company.

10. Customer Driven
I am driven by the needs of my customers. I understand that exceeding their expectations will add value to our relationship with them. All other functions of our company are unnecessary if our customers are not satisfied.

11. Fun
If we are not having fun then what is the point? I will laugh and love as hard as I compete and I will do so with respect. All of my clients will recognize that we work and play hard.


Our Hours

Sales Department
Monday-Friday 6:00 AM to 5:00 PM
Saturday by appointment only

Deliveries

Monday-Friday 6:00 AM to 2:30 PM
Saturday by appointment only

 
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